SHIPPING POLICY
 
Where can I receive my order?
It can be sent to an address selected by you (home, work, etc. -never a PO Box).
 
Can the delivery country be different from India?
No, at present we deliver shipments only in India.
 
How long will my order take to arrive?
Normal shipping within India will take approximately 5-6 days depending on what state and/or territory you live in.The tracking number will be sent to you on your registered email id .Express shipping as of now is available in Mumbai only. 

How much do I pay for delivery service?

Free shipping is available on all products, subject to a minimum order value of Rs.600/-  A Non-Refundable charge of Rs. 49/- will be applied to all orders below Rs.600/-

Can I track my order?
Yes.
 
What is the home delivery process?
If you have chosen home delivery, we will send you an email confirming that your items have been dispatched (when your order leaves the warehouse), another with the tracking number.
 
 
EXCHANGE POLICY : 

We offer a very simple and easy 1 Month exchange policy to you. You can conveniently return any item for a period of within 1 Month from the date of delivery

Please make sure that the item to be exchanged is packed securely and safely to prevent any loss or damage during transit. Please email to ecom@bkind.in for any exchange request. Once the email is received by us – a reverse pick up will be initiated from our end with our delivery partner. Once your product is received by us, the quality will be checked. This is subject to your return having met the requirements of being unused and returned with original packaging and tags in place and returned within 1 month.

Any returned item received by us that do not meet the above mentioned conditions, will not be accepted and will be returned back to you at your expense. No amount will be reimbursed in this case.

A notification with the status of return will be sent you within 48-72 working hours from the date of receiving the item

You can also contact 9930137968 for any further assistance

 

RETURNS/ REFUND POLICY 

We offer a very simple and easy 1 Month return policy to you. You can conveniently return any item for a credit coupon, within 1 Month from the date of delivery.

All items purchased from www. Bkind.in can be returned for a credit coupon within 1 Month from the date of delivery. The entire amount of the returned product (excluding shipping costs if any) will be credited to the coupon code.

This coupon can be used for a future purchase within 6 months on www.bkind.in

Please make sure that the returned items are packed securely and safely to prevent any loss or damage during transit. Please email to ecom@bkind.in for any return /refunds. Once the email is received by us – a reverse pick up will be initiated from our end with our delivery partner. Once your return is received by us, the quality will be checked. This is subject to your return having met the requirements of being unused and returned with original packaging and tags in place and returned within 1 month.

Any returned item received by us that do not meet the above mentioned conditions, will not be accepted and will be returned back to you at your expense. No amount will be reimbursed in this case.

A notification with the status of return will be sent you within 48-72 working hours from the date of receiving the item

How long do I have to return an item?
We would like you to have complete peace of mind when buying products from B:Kind. You can return subject to our Return Policy as mentioned above within 30 days of orders placed 


Do I have to pay anything to return my items?
Please email to ecom@bkind.in for any exchange request. Once the email is received by us – a reverse pick up will be initiated from our end with our delivery partner. Once your product is received by us, the quality will be checked. This is subject to your return having met the requirements of being unused and returned with original packaging and tags in place and returned within 1 month.


How will I receive my refund?
The entire amount of the returned product (excluding shipping costs if any) will be credited to the coupon code.

This coupon can be used for a future purchase within 6 months on www.bkind.in


 
When will I receive my refund?
Once the return has been approved (subject to Return policy condition being met) you will receive a confirmation email indicating that the refund in the form of e-credit voucher have been processed and credited. The refund will take 7-10 working days.
 
What should I do if the refund amount is incorrect?
Contact our customer care executive at +91 22-24360232 (10.00am-6.00pm) 6 days a week from Monday to Saturday and we will solve the problem as soon as possible. You can also write a mail to ecom@bkind.in
 
B:Kind reserves the right to reject returns/exchanges sent or communicated beyond the return period limit, or items which are not in the original condition in which they were sent by B:Kind.